System Requirements

The Revenue Recovery platform requires specific hardware, software, and network configurations to operate effectively. This guide outlines the minimum requirements and recommendations for both SaaS and On-Premise deployment models.

Deployment Model Overview

Revenue Recovery can be deployed in two distinct models, each with different infrastructure requirements and management responsibilities. The table below summarizes the key differences between deployment models.

Infrastructure Requirements by Deployment Model

Relay Virtual Machine

The Relay Service VM is required for both SaaS and On-Premises deployments to facilitate secure communication between your EHR system and the Revenue Recovery platform.

Tenstorrent AI Warehouse

The Tenstorrent AI Warehouse provides AI compute capabilities for all Revenue Recovery deployments. For SaaS customers, [Ai]levate manages the hardware in our colocation facility. For On-Premises customers, the hardware is managed at the customer's site or their colocation facility.

Elasticsearch Cluster

An Elasticsearch cluster is required for all Revenue Recovery deployments to provide data storage and search capabilities. For SaaS customers, [Ai]levate deploys and manages the cluster. For On-Premises customers, the cluster is deployed and managed at the customer's site or their colocation facility.

Network Requirements

Network connectivity requirements apply to both deployment models, though the specific endpoints and configurations may vary.

Cloud Services Layer

For all Revenue Recovery deployments, [Ai]levate deploys and manages the complete cloud infrastructure, including platform management, security, and compliance controls.

Operational Requirements

High Availability Recommendations

Backup and Recovery

Monitoring and Observability